Theories of Communication

This course explores theories of communication from multiple fields for application to design planning, including relevant perspectives from education, social psychology, phenomenology and knowledge management.

Design is a field that is as much about learning as it is about creation or problem solving. Learning, or knowing, is something that both planning teams and organizations must constantly engage in to act in a responsive manner. To do this, design planners need insight about how we come to "know" anything–what are the tools at our disposal, theoretical concepts and activities that we might create to build collaborative knowing? Many theorists agree that communication is central to this. This course is designed for advanced students who have discovered that communication is central to planning work, and who wish to have more insight as to how to craft content and engage others in that work.

Learning Objectives
In this course, students are exposed to two classes of communication theory. The first group of theories looks at traditional cognitive models of communication— what needs to be in place to help individuals engage, process and integrate new information? These theories can help inform content design, information systems design and even the fundamentals of presenting work to stakeholders and potential funders.

The second group of theories looks to constructivist theories—how can design leverage and encourage a collaborative construction of meaning? These theories can help designers use space, artifacts, and tools to build shared knowledge and engage constituents in a collaborative, experiential manner. This is an important mode of communication for all designers and planners, whose work requires a deep transformation in thinking and organizational will.

Learning Outcomes
Upon completion of this course students will be able to leverage and apply multiple theories of communication towards practical design activities.

Common
Managing Interdisciplinary Teams Design Connoisseurship Engaging Stakeholders in Innovation Special Topics Faculty Research Design Process and Knowledge Making the User Centered Case
Communication
Modeling Complexity Theories of Communication Fundamentals of Visual Communication Advanced Diagramming Metaphor and Analogy in Design Diagram Development Communication Strategies Communication Design Workshop
Interaction
Extensions of Media and Technology Interactive Space Interaction Design for Embedded Systems Interaction Design for Immersive Systems Prototyping Interactions Persuasive Interaction Design History of Interaction Design Interaction Design Methods Digital Development Workshop Interaction Design Workshop
Planning + Strategy
Designing Futures Adaptive Leadership Strategies for Open Innovation Organizational Models for Innovation Social and Economic Context of Design New Venture Design Innovation Methods Planning Implementation Business Models and Value Webs Business Frameworks and Strategy Design Planning Workshop Introduction to Portfolio Planning
Product
Design Development & Implementation Product Architecture and Platforms Form and Materials New Product Definition Product Design Workshop
Systems
Systems and Systems Theory in Design Networked Objects Networked Cities Human System Integration Systems Modeling and Prototyping Platform-based Design Strategy Systems Approach to Design Information Structuring and Management Structured Planning Workshop Service Systems Workshop
User Research
Stimulus in Design Research Behavioral Economics Online Research Methods Principles and Methods of User Research Coding and Analysis Co-Design and Participatory Research Methods Survey Methods Cultural Probes Experience Modeling Interview Methods Research Photography Research Planning & Execution