Congratulations to Anita Lee, Gordon Grado, Claire Hevel, Sarah Norell, Tara Flipping and their professor Jeremy Alexis. Their entry into the Core77 Design Awards 2016, Project Aspen: Who Owns the Patient Experience?, has been honored as Student Runner Up. The Strategy & Research Jury chose their work out of hundreds of finalists for its outstanding execution, insight, creativity, and intent..
Project Aspen is the result of a semester long Faculty Research course where an internationally recognized cancer institute asked that the students investigate best practices in customer service across industries and create a framework that would help lay the groundwork for patient experience improvements across their hospital system.
As an honoree, the team has been nominated to win a Core77 Community Choice Prize. This is an award voted upon by the global design community over the next 3 weeks and only those honored in the 2016 Design Awards are competing. Support the team by voting for their project here.
Project Aspen: Who Owns the Patient Experience?