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Jennifer Levin

UX Strategist and Experience Lead, Motorola Solutions

Jennifer Levin

Jennifer Levin has over 20 years of experience developing innovative digital experiences targeted at both consumer and professional markets. As an Adjunct Faculty member at the Institute of Design (ID), she currently teaches the Interaction Design Workshop, which focuses on the principles of interaction design as well as concrete skills such as wireframing, prototyping, and sketching. At ID, Jennifer pushes her graduate students to explore new interactions through making things and to create new digital experiences that both add value and are delightful to use.

Jennifer first joined ID in 2016, co-teaching a service design class that helped students explore and prototype different interactive design concepts, products, and user interfaces for the Shedd Aquarium. In addition, she was an Adjunct Faculty member at the Segal Design Institute at Northwestern University and remains a thesis mentor there. Jennifer has a bachelor of fine arts degree in graphic design from Carnegie Mellon University and a Master of Professional Studies from the Interactive Telecommunications Program at New York University, where she studied interactive sculpture and video art.

Industry Experience

Jennifer is Experience and Service Design Lead at Northern Trust Lab (2017–present). In her role there, she leads the design of new digital experiences for the clients and employees of Northern Trust through concept sketching, user research, persona creation, prototyping, and interactive design. Jennifer was previously a design director at the Human-Centered Design Studio at UnitedHealthcare, leading digital services design (2016–17). Before that, she was a design manager at McDonald’s Innovation Center (2011–14), collaborating with global marketing and technology groups to lead the design of both customer and employee-facing digital experiences. She also served as Principal Interaction Designer for IDEO (2007–11).

Jennifer holds patents to five user interface designs and has received design awards for her healthcare and finance work, including a Medical Design Excellence Award (2010) and three IDEAs (International Design Excellence Awards).

Related Patents

Interface for a Health Measurement and Monitoring System. US Patent US2008/006813.

Walgreens’ Take Care Clinic Pharmacist workstation. US8776446B1.

3User interface design for the Virtual Wallet Student Online Banking Experience: requesting reimbursement for transactions. US8965798.

User interface for testing device, Bayer USB glucose meter. US5924408P.

Pepsi high visibility vending machine. USD466941S1.